BOWHUNTING /  TARGET
   BOWHUNTING /  TARGET
BOWHUNTING TARGET ARCHERY

Employment

Want to land your dream job? See what’s available at Hoyt.

Current Openings

Customer Service Representative

Department: Customer Service
Location: Salt Lake City, UT
Post Date: Feb 17, 2016

JOB SUMMARY:

While upholding Hoyt’s Policies and Mission and Values Statements, the Customer Service Representative is responsible for all aspects of customer account management, including receiving and processing customer orders, inquiries and/or complaints regarding product or service received.

ESSENTIAL FUNCTIONS:

Provides service and assistance to new and existing accounts: Answers incoming phone calls from dealers, sales reps, and consumers. Takes and enters orders from customers, either by phone or fax. Responds to inquiries regarding order status, product information or warranty information. Provides technical help and advice to the customer. Resolves customer problems and complaints, such as delivery or mis-shipped product. Issues Return Authorizations for warranty returns on defective product, according to company policy. Helps create additional sales by suggesting add-ons to incoming orders or special promotions.

Maintains the accounts: Communicates and maintains a positive relationship between Hoyt and customer accounts. Relays information regarding issues to appropriate internal personnel. Interacts with credit department regarding product holds due to credit issues, the shipping department regarding shipments, the planning department regarding delivery dates and backorder status, the Warranty department to check warranty status and/or policy, and the engineering department regarding technical information. Sets up new customers and maintains current account information.

Provides support to the department: Assists with the mailing of catalogs, technical bulletins and merchandising products. Helps update policies and procedures as needed. Assists with any marketing programs as needed for special projects: trade shows, sales meetings, etc.

JOB REQUIREMENTS:

Knowledge, Skills and Abilities:
This position requires:
 A fluent understanding and technical knowledge of archery equipment. (Training will be provided.)
 Excellent communication and phone skills, with the ability to interact with a wide variety of people.
 Strong customer services skills.
 Basic computer and typing skills.
 Strong organizational and follow-through skills.
 Ability to make decisions and solve practical problems.

Training and Education:

Type of Training
High school diploma or equivalent.
2 years advanced education preferred.
Basic computer training.
Customer Service training.
Archery equipment technical training (training provided within first six months of employment)

Required Prior Work Experience:
Type of Experience Length of Experience
Customer Service or Telemarketing 2 years
Archery experience preferred.

In an effort to promote a healthy lifestyle and work environment Hoyt only hires NON - TOBACCO users. Send resumes to [email protected] or fax to 1-801-537-1470.

How to Apply:

Email your resumé, cover letter and references to [email protected]

More Details

Credit Manager

Department: Credit Department
Location: Salt Lake City, UT
Post Date: Mar 15, 2016

Hoyt Archery Company, a premier manufacturer of archery products, is looking for a talented & experienced Credit Manager to join the Credit Team. This position will be responsible for reviewing and setting credit policy, establishing proper credit terms and limits, and managing credit approval and collection of past due amounts.

Major Duties:

• Establishes the credit policies for the company: Sets policies and procedures for credit approvals and collections based on current state and federal consumer and commercial credit laws. Writes and updates training manual and trains credit specialists on procedures.

• Manages the daily functions of the Credit staff: Sets direction and expectations for Credit Specialists. Provides training, monitors performance, and gives timely performance evaluations. Resolves conflicts and provides corrective counseling as needed. Coaches, motivates and communicates with the Credit staff to accomplish departmental goals. Interviews and hires.

• Ensures proper credit limits and terms for new and existing accounts: Through subordinates, conducts credit reviews and sets credit terms for new dealers. Reviews and adjusts credit limits and terms of existing accounts.

• Manages collection efforts: Reviews and gives advice to credit specialists on past due accounts. Manages small claims court actions, asset attachment, and salary garnishment actions. Establishes and manages third-party collection agencies, as required. Recommends and discusses account write-offs with VP of Finance.

• Coordinates intradepartmental interface to ensure customer satisfaction: Works closely with Customer Service, Shipping, Warranty, and Scheduling to optimize company performance and customer satisfaction.


• Supports organizational initiatives: As a leader of the company, responsible for proactively establishing and/or reinforcing procedures and improvement efforts related to quality, customer satisfaction, employee morale, cost containment and performance to budget. Maintains open lines of communication, sharing relevant information with superiors, peers, and subordinates.


Minimum Qualifications:

• Bachelor’s degree in Accounting, Finance, or Business Management from an accredited institution.
• 5+ years of commercial credit experience, preferably in a manufacturing environment.
• 3+ years of management/supervisory experience.
• Well-developed computer skills, including Microsoft Word and Excel.
• Ability to work well with all organizational levels to influence actions and negotiate outcomes.
• Prior banking or consumer credit experience preferred.
• Excellent organizational and analytical skills required.
• Good mathematical, statistical, and financial skills required.
• Knowledge of Manage 2000 and/or Epicor 9 ERP software preferred.
• Effective oral and written communicate skills.

In an effort to promote a healthy lifestyle and work environment Hoyt only hires NON_ TOBACCO users. Send resumes to [email protected] or fax to 1-801-537-1470.

How to Apply:

Email your resumé, cover letter and references to [email protected]

More Details

Maintenance Technician A

Department: Maintenance
Location: Salt Lake City, UT
Post Date: Apr 08, 2016

Hoyt Archery Company, a premier manufacturer of archery products, is looking for a talented & experienced Maintenance Technician to join the Maintenance and Facilities Team. While upholding Hoyt’s Policies and Mission and Values Statements, the Maintenance Tech A is primarily responsible for servicing major equipment breakdowns and may be used to install new utility lines (electrical, plumbing, natural gas, water, phones, etc.).

The Maintenance Technician will examine and troubleshoot problems to diagnose the cause of a machine or equipment malfunction; Perform repair with minimal downtime; Performs preventive maintenance; read and understand engineering prints and schematics; fabricate and machine replacement parts; installation of utility lines; assist in project planning, execution and completion; and work with outside contractors.

The successful candidate MUST HAVE 5+ YEARS OF MANUFACTURING maintenance experience; skill in electrical, industrial wiring; major equipment and machine experience; basic carpentry; and plumbing experience including PVC, ABS & black iron.

Experience with CNC machinery is preferred.

Associates degree or equivalent experience preferred.

Swing Shift: 3:00 PM – 12:00 AM

HOYT IS A NON-SMOKING AND NON-TOBACCO USAGE FACILITY.

If you are interested in applying please send your resume, references, and salary requirements to [email protected] or fax to 1-801-537-1470.

How to Apply:

Email your resumé, cover letter and references to [email protected]

More Details

Marketing Project & PR Coordinator

Department: Marketing
Location: Salt Lake City, UT
Post Date: Apr 08, 2016

Hoyt Archery, an industry leader in archery and bowhunting gear, is searching for a Marketing Project and PR Coordinator. The ideal candidate will bring creativity, urgency, enthusiasm and a passion for bowhunting, project management and PR to the marketing team. The ability to thrive in a fast paced environment is a must, along with strong marketing, writing and customer service skills.

Qualifications/Skills
• Outstanding communication skills
• Strong writing, editing, proofreading, layout and design, including ability to present concepts verbally
• Professional printing/publishing skills a plus
• Must possess excellent organizational and planning skills
• Strong project management and time management skills
• Must possess a wide degree of creativity
• Strong knowledge and understanding of current trends in marketing
• Self-motivated with a positive and professional approach
• Ability to function well in a fast paced environment under tight deadlines
• Bachelor Degree in a related field (Marketing, Communications, Business Management, Project Management)
• Proficiency in Microsoft Office (Word, Excel, and PowerPoint) is required. Proficiency in Photoshop, InDesign, Illustrator, and other design programs is a plus
• Additional consideration will be given to candidates with a strong understanding, knowledge and passion for bowhunting and archery

Primary responsibilities
• Contribute to the creation and completion of marketing projects including advertising, packaging, POP, promotional goods and soft goods.
• Coordinate objectives and direction with Marketing Manager and Graphic designers for collateral, web, product packaging, and other visual communications media.
• Help promote uniformity and consistency of brand.
• Coordinate the creation of company literature and other forms of communication (owner’s manuals, instruction sheets, etc.).
• Assist Marketing Manager to promote products through public relations initiatives, act as point of contact for outdoor writers and editors needing information on Hoyt products.
• Create and deliver press releases, media relations content, blog content, and newsletter content.
• Develop fresh story ideas and coordinate with Hoyt staff to write for Hoty.com.
• Assist Marketing Manager in identifying and pursuing Business Development Initiatives.
• Responsible for coordinating and launching Hoyt’s promotional and soft-goods line annually.
• Work with soft-good suppliers to control costs, improve quality and on-time delivery, and provide popular styles and designs for product line.
• Coordinate and prepare for events and shows with other members of the sales and marketing team and attend several shows during the year to represent Hoyt and show case products to consumers, dealers and media.

In an effort to promote a healthy lifestyle and work environment Hoyt only hires NON-TOBACCO users. Send resumes to [email protected] or fax to 1-801-537-1470.

How to Apply:

Email your resumé, cover letter and references to [email protected]

More Details

Maintenance Planner

Department: Maintenance
Location: Salt Lake City, UT
Post Date: Apr 11, 2016

While upholding Hoyt’s Policies and Mission and Values Statements, the Maintenance Tech A is primarily responsible for assisting Manufacturing Engineering staff in machine and process design and build activities. In addition, this person is also responsible for servicing major equipment breakdowns and may be used to install new utility lines (electrical, plumbing, natural gas, water, phones, etc.).

Responsibilities:

Planner Responsibilities: The Maintenance Planner assists in the design, analysis and building of equipment and machinery, under the direction of the Maintenance Manager.

Reading and understanding Engineering prints and schematics: Must be able to read basic engineering drawings, electrical/pneumatic hydraulic schematics, and understand the symbols, notes and applicable GD&T.

Mechanical Responsibilities: The Maintenance Planner assists in the design, analysis and building of equipment and machinery, under the direction of the Maintenance Manager.

Reading and understanding Engineering prints and schematics: Must be able to read basic engineering drawings, electrical/pneumatic hydraulic schematics, and understand the symbols, notes and applicable GD&T.

Fabricating replacement parts: Must be able to fabricate replacement parts in-house for Hoyt OEM equipment and machinery. Fabricate parts for non-Hoyt OEM equipment when feasible.

Assignment of Capital Improvement projects: Take the lead on all assigned capital improvement projects, at whatever stage it is handed over from the Maintenance Manager. This may include the creation of drawings and sketches, creating a Bill of Material, fabricating necessary parts, writing or editing PLC programs, assembling and testing the project for use by production, and address potential personnel and equipment safety issues.

Assisting in project planning, execution and completion: Assist the Manufacturing Engineering department in the planning, execution and completion of a project, including offering technical advice and rendering assistance as called upon.

Installation of utility lines: Installs electrical distribution, up to 480 volts and 400 amps. Runs conduit, voice and data lines, liquid and pneumatic plumbing and air lines, as needed.

Major Equipment Servicing Responsibilities: The maintenance Planner is also responsible to keep all major pieces of machinery and equipment running when the department is shorthanded or there are several pieces of equipment down

Repair of major production equipment and machinery: Examine and troubleshoot problems to diagnose the cause of a machine or equipment malfunction. Dismantle, or partly dismantle, the machine, and perform repair with minimal downtime. Replace broken or defective parts with items from stock. Reassemble the machine or equipment to normal operating conditions.

Work with outside contractors: Establish good communications with various outside contractors in achieving desired results for machine, equipment and facility maintenance projects.

Requirements

• Strong organizational, problem-solving and communication skills.
• Knowledge of electrical (including ability to design and build electrical panels), plumbing, natural gas, water and drainage systems.
• An understanding of electrical schematics, blue prints, and ladder logic.
• Must have a mechanical aptitude.
• Basic math skills.
• Knowledge of Spreadsheets, Database and Word Processing programs.

Education:

Associate’s degree, completion of a related trade school program, or equivalent experience.

Required Prior Work Experience:

Type of Experience Length of Experience
Machine Build experience 2-3 years
Electrical, industrial wiring 2-3 years
Major Equipment and Machine servicing experience,
Preferably in a manufacturing environment 2-3 years
Basic carpentry. 1 year
Plumbing experience, including PVC, ABS, Black Iron 1 year

In an effort to promote a healthy lifestyle and work environment Hoyt only hires NON-TOBACCO users.
Send resume and references to [email protected] or fax to 1-801-537-1470.

How to Apply:

Email your resumé, cover letter and references to [email protected]

More Details

Human Resources Manager

Department: Human Resources
Location: Salt Lake City, UT
Post Date: Apr 29, 2016

Hoyt Archery Company, a premier manufacturer of archery products, is looking for a talented & experienced Human Resource Manager. The Human Resource Manager is responsible for developing employees that share a passion for Hoyt, and the creation of a desirable workplace. Primary responsibilities also include communicating a vision of the organization that inspires and aligns the workforce; for actively supporting a company culture that maximizes individual and team performance. Plans and implements human resource projects and programs, including but not limited to staff planning, compensation, benefits, employee training and development, and employee relations.

RESPONSIBILITIES:
Responsible for the development and management of organizational strategies related to all Human Capital initiatives: Researches, analysis, and develops contributing information, and recommendations to company regarding direction, needs, management, opportunities for improvement and development of employees. Effectively plans designs, develops and evaluates human resource related initiatives that support the company’s organizational strategic goals.

Develops and implements various programs within Human Resources such as but not limited to: staffing; EE training and development programs; benefits plans; policies and guidelines; counseling and coaching; performance evaluations; compensation, and team building. Manages and controls employee records, documentation, investigations, and corrective actions.

Legal Compliance: Responsible for minimizing risk by ensuring compliance with federal, state and local laws and industry regulations for the continued success and profitability of the company by advising management on legal implications of HR issues as related to the goals and objectives of the company.

Helps develop and supports the company’s strategy: Contributes to the development and implementation of the company’s strategic operating plan. Establishes long and short term strategies for areas of responsibilities. Appropriately align department’s efforts to ensure strategic plan success and to improve overall business performance. Supports the cross-functional needs of the company in Engineering, Marketing, Supply Chain, Manufacturing, Maintenance, Sales, Customer Service, Accounting, IT, Human Resources, Legal, and all Administrative areas.

Develops and supports Hoyt’s human capital: Provides coaching and mentoring to department members. Conducts meaningful annual performance appraisals for all subordinates to identify strengths, weaknesses, and areas for future development. Sets measurable objectives for subordinates that align with the department and company strategy. Provides all relevant functional and technical training to employees. Provides training and support to other departments as required or needed.

REQUIRED SKILLS
• Knowledge of State and Federal employment and labor laws, as well as wage and hour laws.
• Knowledge of sound techniques in all aspects of personnel management and administration.
• Strong leadership and organization skills.
• High-level of problem solving and decision making abilities.
• Excellent communication skills, both verbal and written; as well as strong interpersonal skills.

TRAINING AND EDUCATION
• BA/BS degree required in Business Administration, Human Resources Management or similar discipline.
• Organization/Industrial Psychology classes helpful.
• SHRM Certified Senior Professional (SPHR) preferred.

REQUIRED EXPERIENCE
• 10+ years of HR generalist experience in manufacturing environment, including selection, benefits, compensation, employee relations, training and development.
• 10+ years of Leadership experience

In an effort to promote a healthy lifestyle and work environment Hoyt only hires NON-TOBACCO users.
If you are interested, please submit your cover letter, resume, and references to [email protected]

How to Apply:

Email your resumé, cover letter and references to [email protected]

More Details

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